This section provides a comprehensive overview of the supported components for OpsRamp Gateway deployments. Refer to this matrix to ensure your environment meets the necessary requirements for a successful installation.
Supported Gateway Versions
OpsRamp supports Gateways only if one of the following versions is installed:
| Gateway Version | Classic Gateway | NextGen Gateway | Windows Gateway |
|---|---|---|---|
| 21.x (N) | Yes | Yes | Yes |
| 20.x (N-1) | Yes | Yes | Yes |
| 19.x (N-2) | Yes | Yes | Yes |
| 18.x and below | Yes | Yes | Yes |
Note
Classic Gateway ISO/OVAs:Bundled with ubuntu 22.04 LTS OS for 15.x and above
Bundled with ubuntu 18.04 LTS OS for below 15.x
NextGen Gateway ISO/OVAs:
Bundled with ubuntu 22.04 LTS OS for 18.x and above
Bundled with ubuntu 20.04 LTS OS for below 18.x
Refer to the Gateway release cycle and support policy page for more details.
Gateway Deployment Supported Platforms
The following table shows the supported platforms for deploying different Gateways.
Note
OpsRamp provides deployment images for the Classic Gateway. For certain NextGen Gateway deployment options—specifically AKS (Azure Kubernetes Service), EKS (Amazon Elastic Kubernetes Service), and GKE (Google Kubernetes Engine)—you must set up the Kubernetes cluster and deploy the Gateway using Helm charts provided by OpsRamp.| Environment/Method | Classic Gateway Deployment Options | NextGen Gateway Deployment Options |
|---|---|---|
| VMware Hypervisor - 7.x and Above | ISO, OVA | ISO, OVA |
| Microsoft Hyper-V | ISO | ISO |
| KVM | ISO | ISO |
| Azure | VHD | AKS |
| AWS | AMI | EKS |
| GCP | Google Image | GKE |
| OpsRamp Bootstrap Tool Method | Not Supported | Supported |
| Helm Method | Not Supported | Supported |
Windows gateway
Windows Gateway deployment is supported on the following operating systems:
| Vendor | OS Family | Operating System | Version(s) |
|---|---|---|---|
| Microsoft | Desktop | Windows 10 and 11 | 64 bit |
| Microsoft | Server | Windows 2016, 2019, and 2022 | 64 bit |
Note
Enable support for VBS scripts (.vbs extension) as the OpsRamp Gateway Installer uses this script format during Gateway installation.Supported OS by OpsRamp Bootstrap Tool
The bootstrap tool is compatible with:
- Linux (AMD & ARM)
- macOS (AMD & ARM)
- Windows (AMD)
Supported Hypervisor
The following hypervisors platforms are supported for deploying the gateway:
For ISO
- VMware ESXi
- Microsoft Hyper-V
- KVM
For OVA
- VMware ESXi – VMware ESXi 7.0 or later is supported for all OVA deployments.
Supported NextGen Gateway and its Helm Chart Versions
| NextGen Gateway Version group | Gateway Helm Chart Version Group | Gateway Helm Chart Available Versions | Synthetics Helm chart Version Group | Synthetics Helm chart Available Versions | Supported |
|---|---|---|---|---|---|
| 21.x.x | 21.x.x | 21.0.0 | 21.x.x | 21.0.0 | Yes |
| 20.x.x | 20.x.x | 20.0.0, 20.0.2, 20.1.0 | 20.x.x | 20.0.0, 20.0.1, 20.0.3, 20.0.4, 20.1.0, 20.1.1 | Yes |
| 19.x.x | 19.x.x | 19.0.0, 19.0.1, 19.1.0, 19.2.0 | 19.x.x | 19.0.0, 19.1.0, 19.2.0, 19.2.1 | Yes |
| 18.x.x | 18.x.x | 18.0.0, 18.1.0, 18.2.0, 18.3.0 | 18.x.x | 18.0.0, 18.2.0 | Yes |
| 17.x.x | 1.7.x | 1.7.0, 1.7.1, 1.7.11, 1.7.20 | 17.x.x | 17.0.0, 17.1.0, 17.2.0 | No |
| 16.x.x | 1.6.x | 1.6.0, 1.6.1, 1.6.11, 1.6.20 | 16.x.x | 16.0.0, 16.1.0, 16.2.0 | No |
| 15.x.x | 1.5.x | 1.5.0, 1.5.1, 1.5.2 | 15.x.x | 15.0.0, 15.1.0 | No |
| 14.x.x | 1.4.x | 1.4.0, 1.4.1, 1.4.2 | - | - | No |
| 13.x.x | 1.3.x | 1.3.0, 1.3.1, 1.3.2 | - | - | No |
Helm Chart Names
- Gateway Helm chart : nextgen-gw
- Synthetics Helm chart : webprobe