Known Issues

The 19.0.0 OpsRamp Collector Bootstrap tool doesn’t work with Ubuntu 20.x ISO/OVA. What should I do?

The Ubuntu 20.x ISO/OVA is not compatible with the 19.0.0 OpsRamp Bootstrap tool. We recommend to use Ubuntu 22.x ISO/OVA for compatibility. For further assistance, please reach out to the OpsRamp Support Team.

PostgreSQL Version Upgrade in Windows Gateway

In older versions of the Windows Gateway, PostgreSQL 12 was used, which is now deprecated. With the 19.0.0 release, PostgreSQL has been upgraded to version 17.4.

As part of this upgrade, PostgreSQL data migration is required from version 12 to 17. During this process, some alert-related data may be lost.

Action Required:
If you have any critical alerts on the gateway, you may need to manually suppress the critical and warning alerts after the update. This applies to Windows Server 2016 and later.