Introduction

The Service Maps page is your central hub for understanding your IT infrastructure. It provides a clear, visual map of how your IT services and resources connect and depend on each other. This at-a-glance view helps you quickly grasp the health and status of your entire IT environment.

Key Elements of Service Maps

Here are the key components and their functionalities:


NumberElementDescription
1Refresh buttonRefreshes the main screen to display the latest data, ensuring you have up-to-date information about their service maps.
2Filter, Search and Import
  • Filter the Service Maps based on type and availability. Click Filter Service Maps to know more about the filter options.
  • Search for service maps by criteria such as name, health status, or creation/modification dates, making it easier to find specific maps.
  • Browse and import the Service Map from your local system.
3+ADD Service MapCreate new service maps by clicking this button. You can define the hierarchy and relationships of resources and services.
4More detailsClick this to see more details about the existing Service Maps. The available options include:
  • View Details: View Service Map node details.
  • Export: Export Service Map.
  • Remove: Delete the Service Map
5Summary barRefresh the main screen to display the latest data, ensuring users have up-to-date information about their Service Maps.
6Service Maps listDisplays a tabular list of service maps with the following columns:
  • Name: The name of each service map.
  • Created By: The user who created the map.
  • Created Time: The timestamp of when the map was created.
  • Last Modified By/Time: Information about recent edits (if applicable).
7Link iconService Maps with dependencies on other Service Maps are marked with a link icon on the listing page. Changes in the linked (parent) Service Map are automatically reflected. When the Service Map with the link icon is selected, it displays the number and names of the dependent service maps.